Citibank account blocked reddit They told me it was okay to switch from US address to foreign address on account, so I did so. LOL same thing happened to me kinda. Immediately blocked and had to call the fraud department. In case it's blocked you need to pay the missing amount with another card and they eventually will unblock it. But no matter the reason, a closed account is a closed account, and when they are closed in this manner they are almost never re-opened. But she got another call from citibank asking for the same details. Then about 5 months later, suddenly account was closed, we don't allow foreign addresses any more, no we won't put US address back on account, go away. My dad got his Citibank account blocked this week, they told First of all, I didnt know about CITI blocking accounts until today when I was blocked and after a google search. I've also had letters from credit cards for the same reason, they've blocked all crypto purchases. I made a deposit (check) that has fully cleared. The banker recommended me for Citigold, and it worked pretty well. Good thing I’m happily married. Being able to pay from a second account/institution is helpful. But the problem is the . A subreddit for discussing credit cards. I have payments due set on my card in a few days and the restrictions may likely cause conflict on those. I’ve recently opened a Citi checking and savings account and funded it temporarily with the 25 dollar minimum via Zelle through another bank account I have. During each visit/call, I was told to wait a letter with a reference number for identity verification purposes. Amex and Chase, in particular, both have highly profitable credit card operations. I think they ignore incoming faxes. I gave them my updated info multiple times over the course of 5 months…. 5K subscribers in the citibank community. Worst part is I found out my account was blocked when I tried to pay my food bill and customer service told me to tell restaurant if I can pay them within 14 days lol View community ranking In the Top 20% of largest communities on Reddit. They never confirmed the $15k was received either, so they said Citibank: I opened a Citigold account before I left the US (originally I wanted to open the Citi Global Executive Preferred Account, but in ordinary Citi branch it is not available. Fortunately I had zero balance in both accounts and I can't stand Citibank anyway so I don't care if they close my accounts. I do have to say, I've seen my fair share of accounts that were closed by a simple, "account opened never used", then there is the account with the card being lost 20x in one year still being opened and used, Citibank, the one with checking and savings, likes to have money deposited and or saved in their vaults, with credit cards, if the account has not been touched, then it will be reviewed Having a second bank account at a second institution isn’t a terrible idea for emergencies. they help make sure the bank is following the rules. I’m blocked from accessing my online account as well which really pisses me off how they stripped me off everything. I get the card and activate it. As soon as I added the account, my Citibank checking and savings accounts were both blocked. So I deposited $2,000 in the savings and $13,000 in the checking. I filed complaints with a bunch of different consumer credit protection agencies and it seems like they retaliated based on that. i called still under review worse brokerage ever putting account under review randomly I'm moving on as soon as resolved if Thanks for that info. Funds left my account before 7am on Tuesday but Citi kept the funds for the full 5 business days for no legitimate reason. I called them 3 times!! If it is an issue with your email or phone number, switching that might make zelle work again. I called customer service but they told me I should go to a branch, which I’m not able to do at the moment because I live in Mexico. I realized that I had overdrawn it by like $30, so I got it transferred over, but by the time I checked again, I had two more charges making me overdrawn by $90. Citibank insists on a specific letter that I've never received, making it impossible for me to access my money. It usually resolves itself within an hour or so. Next day we checked the app and stated all 3 accounts were blocked, I proceeded to call customer service which was useless, they only stated possibly blocked for 24-48 hrs by fraud dept. Voyager Digital (VYVGF:OTC) is a cryptocurrency online brokerage that offers commission-free trading and other financial incentives. Was If you require assistance, please contact Citibank Online Customer Service at 1-866-422-0306 [TTY 1-210-677-0065] and mention Error Code MFA. Now I have no access to my accounts or the funds and Citibank has told me, like so many others I am seeing, that my account is under review due to suspicious My Citibank checking account has been blocked for 81 days. Just to point out, if Citibank has legitimate reason to keep the account frozen, complaints with the CFPB, state banking commissioner and everything else wont make a difference. ) Long story short, about 2 months ago, Citibank blocked our online access, sent a letter through the mail that our account would be closing and they would be sending any available funds through a check. Be sure to read sub rules before posting, use the resources linked in the sidebar / about section of the sub, and use search to see if your question has already been answered. In Letter, City says that they will send check when account closed in 60days. Citibank does not ban people from logging in with VPNs. Thankfully, they removed my payment details from those accounts and blocked them as well. Welcome to r/fintech -- a place to discuss how technology is changing financial services. from the way i am reading/the way you are describing things, the block is on you as an individual though, as in any account connected to your name/SSN wont allow you to use zelle. They don't offer chat support, and to make matters worse, my account has now been blocked, and I'm unable to make any withdrawals. If you really need access to your account you might be better off calling the automated line to get account info, speaking to a human being at Citibank is not the most pleasant experience. Don't bother trying to get blocked or frozen Citibank accounts resolved. This doesn’t help OP, but for anyone else churning a Citibank checking or savings account: When you’re ready to close the account, transfer all the money to another institution, so that your Citibank account shows a $0. In June I opened a Citibank checking and savings account. It's not about being crypto friendly, several of my banks have blocked coinbase and crypto com to protect users after having so many complaints from their customers. Sep 4, 2024 · Update: solved by calling non stop and requesting supervisor So I am a recent US resident but have a US Citibank account for a long time. As it is blocked by OMNY the transaction never reaches Citibank. If Citibank suspects any fraud involved in this transfer, Bank of America expects Citibank to contact them directly, and they also provided a contact email Citibank closed my account & brainlessly sent my ENTIRE remaining funds of over 100K “back” to the state, like WTF ⁉️😤🤦♂️ I ended up closing the account, they sat on the money for several weeks longer than they said they would, and ultimately only released it when I repeatedly called/messaged through the app. Unused accounts generate no revenue, but also cost NOTHING. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam. sup folks so earlier this morning i woke up to a text from a normal US 10 digit number saying my citibank account was frozen and to verify i had to click the link. They apparently have just blocked people with OP's particular VPN. So, if the checking account is closed, the User ID is locked and a new account has to be made. We are a community of fintech enthusiasts bubbling up new tools, technologies and platforms in various industries, including (but not necessarily limited to) banking, payments, insurance, investing, and lending. They blocked my account and froze my funds for 2 weeks while investigating large incoming wire transfers that happened over a year prior. They discovered it was happening because of a mobile wallet and they blocked it. Your Apple Pay might be blocked. This is an educational subreddit focused on scams. And the CS there did find the accounts tied to my payment details that aren't mine. I have more than enough money in my account to cover both comfortably. Now I can't even send a wire transfer (to another Citibank account, BTW). I added an external account, Chase checking, so I could transfer money between Citi and Chase. I can't log in and check my balance, I can't use the automated telephone system. Banks like Citi have literally unlimited resources to open new accounts, so there is literally no opportunity cost to them in having a credit card sit dormant. I have made efforts to unblock my account by visiting Citibank branches in person with valid photo identification and by contacting the fraud center. after meeting eligibility period, i have withdrawn 65000$ and immediately they blocked my account whole access including online and now i have funds in my checking about 10,000$ left in account. They said they couldn't do it because there was a pending fee and to call back tomorrow. Mine was but it was when I opened it - Citibank couldn't verify the address even though it's the same as on my Citibank credit cards and I responded to the mail sent to this address. it took like 3-4 faxed letters. A few weeks ago I received my bonus and wanted to close the account. 00 balance. I never received the texts. True enough, although when an account is closed like this, it's usually something that was uncovered during the KYC (know your customer) process that takes place in the few days after the account is opened. Problem is they would have to agree that all the signers in the account have full authority over the account and any one of the signers is allowed to make changes to the account and use the money Both of my savings and new checking accounts were blocked after I funded 15k to the newly opened checking account. I used the debit card and purchased small items at a CVS to show activity on my account. In contrast, back in 2010 when Citibank was good, I had my wallet stolen and they overnighted an ATM card to Sarajevo. It said Zelle will help trigger the bonus. The guy on the phone had never heard of Bosnia but he dutifully typed in the address and it arrived the next day. Nov 14, 2023 · Then, the account was closed due to a sudden, apparently erroneous, fraud alert. Bank representatives said an explanation should arrive in the mail in 60 days, according to the Reddit post. They a phone number and reference number on her voicemail. Apparently Chase sent Citibank a hold harmless for a fraudulent transfer even though i had the necessary funds in that account and I'm the one who initiated that transfer. Even though I gave them my social, phone number, DOB, address, security word, and underwear color, they asked if i had a landline number or existing citibank account so they could verify my identity. Dec 24, 2023 · But today my internet banking was blocked (asking for debit card activation which I never received in 2-3 days) and after I called customer care, they shared that the Back office team has referred the closure of your checking account without sharing any reason. I've tried calling Fraud prevention 3 times and each time they said they would send a text message with a code to verify. Here's the situation: recently, my Citibank account was unexpectedly blocked, and they're holding onto $2k plus of my funds. Well, I made sure to hit that bonus, and received maybe $2k in zelle from local sales, etc. If Citibank has blocked people from accessing their site with this particular VPN, there's presumably a reason. Her google-pay account is linked with citibank(her salary account). As soon as the checking was funded yesterday, citi blocked both of my savings and checking accounts. Voyager Token (VGX) is the native utility token of the Voyager app. I'm extremely frustrated and unsatisfied with the level of support I'm receiving from Coinbase. She is no way shape or form attached to this account. No, I was never like literally “unable” to verify my identity as in like if I failed the verification requirements or whatever, I was just unable to even be given a chance to even do so in the first place because they deadass just called & left a voicemail & blocked my damn account, before actually even speaking to me. Here are 3 things I’ve found being in same pissed journey. Today, citi fraud prevention dept agent told me that I will receive a letter as to why and check on my balance within 60 days. Despite multiple visits to the Citibank branch, and numerous attempts to resolve the matter, I've hit a dead end. Chase actually ended up closing the checking account I had with them too. Crypto is the people's money. I just dealt with a huge nightmare due to Citibank’s “know your customer” department in which this post is referring to. Got it all set up and then tried to book a rental car through avis. I deposited 2 checks into my account today, and I went home to pay some bills (car insurance), as well as trying to purchase a computer for my kid. Did you ever get your money? I was told to wait up to 60 days for a letter as to why and check on my balance. I can sign in and see says available for withdrawal. However, Citibank blocked both transactions. I later funded it once more with 200 dollars, same as I did with the 25. if they look into it and the bank shows they have concerns about money laundering or ID theft or fraud or anything If you didn't do already, add the Citi card as travel card on your OMNY account if not done yet. A breakaway from the banks. 🤦♂️ My account was flagged for suspicious activity and blocked my account These charges were all mine. She initially thought it was spam call and she did not entertain the caller. To provide you with extra security, we may need to ask for more information before you can use the feature you selected. Another option would be; and Im not sure if it's possible, but if they could add you as a signer to their account so you can have your own Debit Card. They had a bonus offer of $500 if you deposit $15k and set up direct deposit. Dads CITbank account blocked . Subreddit for all users that are locked, banned, blocked, disabled / deactivated by Facebook and/or Instagram; losing weeks of Facebook configurations, friends, business pages, Instagram accounts, etc. I tried to use my mobile app after she told me and couldn’t get in. I walked over to the ATM machine in the same Walmart and pulled out $1200 so I could just buy the money order for my rent in cash and now my account is totally blocked. Discussion of VGX and VYGVF news, trading, and price speculation are encouraged. Received Citibank checks and debit card and made 2 additional deposits. Welcome to r/scams. Seems like citi app is main culprit of getting wrong device ID and flagging your account to lock up. So I opened an account beggining of FEB due to a $300 sign up bonus. Then send them an email or chat requesting them to close the account. Citibank advertises a service where you can use temporary credit card access through the mobile app if you don’t have the physical credit card yet. Mostly, my Zelle has been blocked before, my external accounts have been blocked before, I've had little luck linking accounts via the "two small deposits" way; Citi desperately wants me to use Plaid but Plaid allows banks to mine alllll the transactions in the linked bank account so I don't use it. Unfortunately they blocked my savings account so I can't access the $2,000 Bank of America states that Citibank should return the remaining funds directly to me, because it`s my money in my personal Citibank account after the transfer had been cleared by BOA. After a week she got a call from citibank asking for details about a particular transaction she made to a person by name Dawood Ibrahim. I asked if there is any other way they can verify. I kept getting Netflix accounts signing up from Singapore and I’d have to call in every month. When I called Citibank again, they clarified that setting up Samsung Pay for the first time may have triggered potential fraud. Citibank is trash. Take for example you have a fraudulent check scenario - the account needs to be closed and a new account opened but your mortgage is due the next day. Sold my house due to divorce and received my assets which I immediately transferred to my new Citibank account. I don’t really have any purpose with an account with only $25 so I added my main checking account and transferred over $5000. me being a fucking dumbass i clicked the link, and saw it was asking me to enter my card info. but my account says blocked this is so annoying they told me they email the that department wait 24-48 hours. I found this out from my wife after they left her a voicemail. While waiting for my physical credit card to arrive in the mail, I went into the mobile app and tried to find how to use the temporary access but could not find it anywhere on the app nor on the 1. I was transferred over, they asked me a million questions which I was able to answer with no problem, but it wasn’t enough for them so they couldn’t Yesterday Citi locked my account. Very first transaction. This was last Monday. i never entered it because it just seemed suspicious to me. Customer service rep told me that since I opened a checking account, even thought it was opened after the Citi account was created with multiple credit cards, the checking account becomes the primary account linked with the Citi User ID. If not, send a letter with your personal information (only last 4 digits of SSN) plus the account numbers of the accounts you want to close and then wait a month or two for your check. And some said they didn't Mail them the check with their remaining funds . I’m experiencing something similar and I remember they put a block on my mobile wallet. I did contact the merchant about the fraudulent transactions. But Citibank actually did end up sending back the $25k to the Chase account. Citibank blocked my account I’m not sure what that means but every time I log in the mobile app and check the status of my account is just says “account blocked” I called multiple times and they just say my account is under review and that it should be resolved in 24-48 hours. The banker called the fraud department back and tried to get the alert lifted so I'd have access to my account, but was simply told that I would have to request the block be lifted on Jan 10 and it was their policy to keep my account blocked until then, even though the check is good and nothing fraudulent is happening. only reason i opened that link is because i was having issues with my card So fed up my account was blocked in the middle of deposit. Open account, deposited 75000$ to get 1000$ bonus as per their promotion. citibank. I've been receiving notifications that my account is going to be deleted this week. I wait the week for a debit card to show up. Called up citibank to close my bank account. I been reading online on reddit other posts and people say when this has happened to them that they were under review that Citibank closed their account for no reason . All my US banks and retirement accounts have been fine with foreign address on account. ywmhv iwif ihyeekun qwae bdgyci hruqz dmsxe auo ricu gws